Placing An Order

Where does Glazeen Industrial Lubricants accept orders from?
At present, we ship to U.S. addresses only. We do however accept orders from any country in the world for delivery within the United States.

How do I place an order?
You can place your order online, 24 hours a day, or call us directly at +312-281-6420 Monday through Friday from 8:00 a.m. to 5:00 p.m (CST).

How do I check on the status of an order?
You may check the status of your order by calling +312-281-6420, or by sending an email at info@glazeen.com
Payment Options

What forms of payment are accepted for online purchases?
We accept Visa, MasterCard, American Express, and Discover credit cards or ACH on initial orders. Company checks may be accepted upon credit approval.
Please note: We do not accept credit cards issued from a bank outside of the United States. We also do not accept American Express Gift Cards, Visa Gift Cards, or MasterCard Gift Cards at this time.

How will I know if my order is confirmed?
If you provided a valid email address during the Checkout process, you will receive an email after your order is placed. This email confirms that we have received your order and are processing your order. Keep this email for your records because it contains your order number and can be used for receipt purposes.

How do I change or cancel an order once it is placed?
If you have submitted an order and wish to change or cancel it, contact customer service at +312-281-6420. You will receive a refund or credit after the product has been returned and processed. Refunds will be issued based on the original form of payment.